If you have questions about your benefits or if you have a clinical or administrative issue that needs expert attention, Health Advocate is available to all employees who are enrolled in any of Catholic University's medical plans, as well as their spouse, children, parents and parents-in-law.

Health Advocate services include the following:

  • Assist with claims and resolve billing issues
  • Find the right doctor, hospital or testing facility (especially useful if you are traveling)
  • Assist with the transfer of medical records
  • Navigate your insurance plan
  • Explain conditions and treatments
  • Talk to a nurse 24/7
  • Locate eldercare services
  • Resolve Medicare questions
  • Find affordable Prescriptions
  • Get help with all employer-provided benefits
  • Access expert help from Personal Health Advocates, coaches and more for personalized support
  • Watch webinars on a variety of health and well-being topics

Health Advocate's services are available whenever you need them. Call Health Advocate at 866-695-8622 or visit their website: https://www.healthadvocate.com/members .

Note: Please specify CUA instead of Catholic as the organization on the Health Advocate website, which will find the University.

Additional Information: 

To learn more about Health Advocate, please refer to the Health Advocate Guide.