General Questions

  • What is TimeClock Plus?

    TimeClock Plus is an online, cloud-based time and attendance software system. We are calling this Cardinal system MyTime.

     

  • Why are we moving to an online time and attendance system?

    • Performing time and attendance functions online streamlines the entire process for both employees and approvers / managers.
    • No one likes completing, routing and tracking paper timesheets and leave reports.
      Paper reporting requires manually entering all the data into the payroll system each reporting period, which is very inefficient.
    • Online entry allows automated reminders to be sent to help prevent late submissions.
      The new system supports web browsers, mobile apps, and traditional timeclocks, making it much more flexible to use.
    • Approved time and attendance data is fed automatically into the payroll system, saving time and reducing the chance of error.
    • The system formalizes leave requests and provides status visibility, and management of the approval process.

    Nearly all medium and large enterprises like our University already use an electronic system for time and attendance, for all these reasons.

  • What do "non-exempt" and "exempt" mean?

    Non-exempt employees are eligible for overtime under the Fair Labor Standards Act (FLSA) and must record the time worked. Exempt employees are excluded from overtime. If you are unsure of your employment status, please refer to your pay stubs via Cardinal Faculty and Staff Employee Self Service. You may also contact HR-Partners@cua.edu in the Office of Human Resources for assistance.
  • Do all employees have to report their hours worked using MyTime?

    All non-exempt employees have to report their time using MyTime. FLSA regulations require non-exempt employees to track their time worked by the hour and require that overtime be paid for work in excess of 40 hours in a workweek. To ensure that the University meets these obligations, non-exempt employees have always had to report time worked per day.

  • Where can I find a list of pay periods?

  • Do all employees have to request leave using MyTime?

    All staff employees must use MyTime to request leave. This includes student employees and temporary employees. Leave is defined as an authorized absence from work. Please visit the Office of Human Resources Leave Policies page to learn more about leave.

  • How do I access MyTime to enter my leave request?

    Go to Cardinal Station Self-Service.
    Employees will have a tile/icon - "MyTime for Employees"
    Managers will have a tile/icon - "MyTime for Managers"

    You can also submit leave requests using the MobileClock.

  • What vocabulary terms do I need to know for MyTime?

    Like many systems, the TimeClock Plus software used for MyTime uses certain terms to mean specific things with respect to the way that system works. Here are some terms and names TimeClock Plus uses that are useful to know.

    • Employee: An individual whose time and information MyTime tracks. I.e., a University employee.
    • User: An individual with elevated MyTime access to perform approvals and other operational tasks (e.g. managers, HR/Payroll staff).
    • WebClock: A web-based application used by employees to perform clock operations, as well as view hours, request leave, read messages, and view other information.
    • WallClock: A hardware device for performing clock in/out that are located at various locations for employees in Facilities and the Public Safety who do not normally use a computer in the performance of their job duties.
    • TCP MobileClock: A mobile app for smartphones and tablets available from the Google Play Store and Apple App Store to perform clock operations, view hours, request leave, read messages, and view other information. (Note that Data Management Inc. is the old name for company TCP, the maker of TimeClock Plus.)
    • Leave: An authorized absence from work.
    • Accruals: Leave time that an employee earns.
    • Accrual Bank: A repository in MyTime for hours of leave time that an employee earns. When hours accrue, or when an employee uses accrued time, the bank keeps track of and adjusts the balance of remaining hours accordingly.
    • Job Codes: Job codes classify how employees spent time. Two types of job codes track time: clockable and non-clockable. A Leave job code is one that is related to leave, and is usually non-clockable. Job codes are set up by HR/Payroll users.
    • Exceptions: Events in MyTime that are flagged automatically by the system and may require user approval before additional processes can occur. For example, leave time requests triggers an Exception so that approvers / managers are aware there is an approval that needs action.
  • What is the difference between WallClock, WebClock and MobileClock?

    • A WallClock is a hardware device for performing clock in/out. WallClocks are used by non-exempt employees in Facilities and Public Safety who do not normally use a computer to perform their job duties.
    • WebClock is a web application that can be used on any web browser. It is the primary way employees use MyTime as they clock in and out, view their hours, and request time off.
    • TCP MobileClock is a mobile app for Google Android and Apple iOS and iPadOS that does most of the same functions as WebClock. TCP MobileClock is convenience option for employees who want to use it on their personal smart phone or tablet.

For Non-Exempt Employees

  • How do non-exempt employees use MyTime?

    Non-exempt employees use MyTime to clock their hours worked and request leave. The leave time is entered into the system automatically once it is approved.

    Most non-exempt employees use WebClock via a web browser such as Google Chrome. They can also use the free TCP MobileClock app on their smartphone or tablet.

    Non-exempt employees in Custodial Services, Grounds & Maintenance, Powerplant and Public Safety that do not normally use a computer for their job duties clock in and out using a WallClock. If you are uncertain whether this applies to you, please check with your supervisor.

  • How Do I Request Leave/Time Off?

    You must create and submit a leave request in MyTime. Once submitted, your manager will approve or deny the request.

    From Cardinal Station Self-Service:

    • Select the “MyTime for Employees” tile
    • Select Requests
      (The View Requests Calendar will be displayed)
    • Click the + (plus sign) in the date box that you are requesting leave on
      (The Add Employee Request screen will be displayed)
    • Enter the following data:
      • Date requested
      • Start time
      • Hours
      • Days
      • Leave Code
    • Click Save
    Note – your request will show on the calendar as Pending, once your manager approves/denies the leave, the status on the calendar will change.
  • How Do I Cancel a Leave Request that my manager approved?

    From Cardinal Station Self-Service:

    • Select the “MyTime for Employees” tile
    • Select Requests (The View Requests Calendar will be displayed)
    • Go to the date of the leave request
    • Click on the Approved request (request will be in bold green text)
    • Go to Manage Button and select Cancel from the drop-down list
    • Click Ok (on the confirmation message)
    • Status on calendar will change to Canceled
    Note – your manager will receive notification that your leave request was canceled.
  • If I use the WallClock, can I also enter my hours using the MobileClock or the WebClock?

    No, if you are non-exempt and use the WallClock, you can only clock in and out using the WallClock.
  • Where are WallClocks located?

    DPS

    • Leahy 1st floor DPS roll Call Conference Room and Leahy LL by the locker room/elevator
    Facilities
    • The MyTime TCP Clock is in the same general location as the old clocks.
    • Power Plant 1st-floor Custodial Area (2 clocks)
    • Power Plant basement HVAC Area
    • Stucco Building
    • Aquinas Basement
    • Grounds Building

    You need your Cardinal Card to clock in and out using a WallClock. If you do not have your Cardinal Card, you can use your Cardinal ID number and biometrics instead.

  • Do I need to clock in/out for breaks and lunch?

    Yes, you will need to Clock In at the start of your shift, Clock Out at the end of your shift, Clock Out for lunch, and Clock back In after lunch.

     

  • How can I help make sure my hours are accurate?

    Please review and correct missed punches each day.

  • What happens if I forget to clock in/out?

    Notify your supervisor and an approver will fix your hours manually.

  • How do I enter time for half-day holidays?

    Use the Non-Exempt Summer Half-Day code.


For Exempt Employees

  • How do exempt employees use MyTime?

    Exempt employees use MyTime to request leave. After the request is submitted, it is either approved or denied by a manager. If the manager approves the request, the leave time is entered into the system automatically. The employee completes the process by confirming the hours used.

    Exempt employees use WebClock via a web browser such as Google Chrome. They can also use the free TCP MobileClock app on their smartphone or tablet.

  • How do exempt employees request leave/time off?

    Previously, you submitted leave requests directly to your supervisor. Now, you must create and submit a leave request in MyTime. MyTime routes your request to your manager for approval. Approved hours are entered into MyTime for you automatically.

    From Cardinal Station Self-Service:

    • Select the “MyTime for Employees” tile
    • Select Requests
      (The View Requests Calendar will be displayed)
    • Click the + (plus sign) in the date box that you are requesting leave on
      (The Add Employee Request screen will be displayed)
    • Enter the following data:
      • Date requested
      • Start time
      • Hours
      • Days
      • Leave Code
    • Click Save
    Note – your request will show on the calendar as Pending, once your manager approves/denies the leave, the status on the calendar will change.
  • How do I enter time for a half-day holiday?

    Use the Exempt Summer Half-Day code.

  • How Do I Cancel a Leave Request that my manager approved?

    From Cardinal Station Self-Service:

    • Select the “MyTime for Employees” tile
    • Select Requests (The View Requests Calendar will be displayed)
    • Go to the date of the leave request
    • Click on the Approved request (request will be in bold green text)
    • Go to Manage Button and select Cancel from the drop-down list
    • Click Ok (on the confirmation message)
    • Status on calendar will change to Canceled
    Note – your manager will receive notification that your leave request was canceled.

For Student and Temporary Employees

  • How do student employees and temporary employees use MyTime?

    Student employees and temporary employees use MyTime to clock their hours worked.

    Student employees and temporary employees use WebClock via a web browser such as Google Chrome. They can also use the free TCP MobileClock app on their smartphone or tablet.


Additional Information

  • Who can I contact with questions I have?

    Please send an email to hr-mytime@cua.edu.

  • How do I install MobileClock on my smartphone?

    Search for and install "TCP MobileClock" on your smartphone's app store:

    When opening the app for the first time, a prompt will ask for your company ID. The company ID for Catholic University is 280545.

    The app will also ask for permission to enable "push" notifications. Allow these notifications by tapping OK at the prompt to continue.

    To finish, enter your Catholic University employee ID (found on your badge or ID card) when prompted.